Website Care

Website Care & Maintenance

Production websites require active care—security patches, performance monitoring, backups, and incident response. We manage the operational details so you can focus on your work.

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What's Included

Comprehensive care that covers all the essentials. Every plan is tailored to your site's specific needs.

Security Updates

Regular security patches and updates to keep your site protected. We monitor for vulnerabilities and apply fixes before they become problems.

  • CMS & plugin updates
  • Security patch monitoring
  • Vulnerability scanning
  • SSL certificate management

Performance Monitoring

Ongoing monitoring to ensure your site stays fast and responsive. We catch slowdowns early and optimize before your visitors notice.

  • Uptime monitoring
  • Load time tracking
  • Performance alerts
  • Speed optimization

Regular Backups

Automated backups of your entire site—files and database. If anything goes wrong, we can restore your site quickly.

  • Daily automated backups
  • Off-site storage
  • Quick restoration
  • Backup verification

Content Updates

Need to update text, swap images, or add new content? We handle routine content changes so you can focus on your work.

  • Text & image updates
  • New page creation
  • Blog post formatting
  • Quick turnaround

Bug Fixes & Troubleshooting

When something breaks or behaves unexpectedly, we diagnose and fix the issue. No waiting in support queues.

  • Issue diagnosis
  • Bug resolution
  • Browser compatibility
  • Mobile responsiveness

Priority Support

Direct access to the people who built your site. When you have questions or need help, you get answers—not automated responses.

  • Direct communication
  • Fast response times
  • No ticket queues
  • Knowledgeable support

The Case for Managed Operations

Operational Confidence

Your platform is monitored by the team that built it. Security, updates, and backups handled proactively—before issues reach your users.

Predictable Investment

A fixed monthly investment covers all operational maintenance. No surprise invoices. No scope creep.

Focus on Your Work

Your time goes toward running your organization—not managing website infrastructure.

Our Approach

We believe in proactive care, not reactive firefighting.

1

Prevent Problems

Regular updates and monitoring catch issues before they affect your site or visitors.

2

Respond Quickly

When issues do arise, we're on it fast. No waiting for support tickets to be processed.

3

Communicate Clearly

You'll know what we're doing and why. Monthly reports keep you informed without overwhelming you.

4

Plan Ahead

We help you anticipate future needs—whether that's scaling, new features, or technology updates.

Tailored to Your Site

Every website is different. A simple portfolio site has different needs than a complex non-profit platform. We'll assess your site and recommend a plan that covers what you actually need—nothing more, nothing less.

✓ No long-term contracts required
✓ Cancel anytime with 30 days notice
✓ Plans scale with your needs

Let's Discuss Your Site's Needs

Tell us about your website and what kind of support you're looking for. We'll recommend an approach that makes sense for your situation.

Discuss a project